Business Coaching for Growing Business (6-15 Employees) in Edmonton

More people, same problems.

You hired people to help, but somehow you’re still the bottleneck. Every decision still comes to you, quality is inconsistent, and you’re working just as many hours as when you were smaller.

We help Edmonton business owners transition from doing everything to leading everyone—so your team can actually lighten your load instead of adding to it.

Why choose Focal Point Edmonton as your business partner?

We specialize in helping businesses navigate the critical transition from small team to real organization.

You need more than basic delegation—you need systems, accountability, and leadership skills that scale.

We provide proven frameworks for building management capability, creating consistent processes, and developing the team structure that supports sustainable growth.

You get practical solutions from someone who’s successfully made this transition multiple times.

Common challenges facing growing business owners

Owner still makes every important decision despite having capable staff
Inconsistent service quality and processes across different team members
Management layer exists but lacks authority or accountability systems
Communication breakdowns between departments or functional areas
Difficulty maintaining company culture and standards as team grows
Cash flow challenges from increased overhead without proportional revenue growth
No clear organizational structure or defined roles and responsibilities

This is where most businesses either break through or break down. The systems you build now determine whether you’ll lead a team or just manage chaos

Jeff McLarty

How we work with growing business owners

Management Development Coaching

Individual coaching focused on developing your leadership skills and building management capability within your team. Learn to delegate effectively, create accountability systems, and develop the next level of leaders in your organization.

You also get access to open office hours where you can ask questions and get support when you’re stuck.

When you need extra help, you can book a one-on-one session to dive into the deeper issues in your business.

Team Systems Implementation

Work with us to design and implement the organizational systems your growing business needs.

Clear roles, communication protocols, performance management, and operational procedures that maintain quality without your constant oversight.

Strategic Planning Workshops

Facilitated sessions to create clear organizational structure, define roles and responsibilities, and establish the strategic direction that aligns your growing team around common goals.

12-Week Entrepreneurial Growth Course

Up to three times a year we offer a fast-paced 12-week group program designed for high performers looking to jump-start their business.

It’s a comprehensive course that ensures you have the tools, mindset, and clarity to take your business to the next level.

Growing business coaching success story

The Problems

An Edmonton digital marketing agency had grown to 12 employees but the owner was still approving every client proposal, reviewing all work, and handling most client communication.

Team members were capable but waited for direction on routine decisions.

Projects were delayed because everything needed owner approval, client satisfaction was declining, and the owner was working 60+ hours per week despite having a full team.

The Solutions

Through management coaching, we helped the owner create clear decision-making authority for account managers, establish quality control processes that didn’t require owner review, and develop team leaders who could handle client relationships independently.

We implemented project management systems, created standardized service delivery processes, and established regular team communication rhythms that kept everyone aligned without constant meetings.

The Results

Within 12 months, the owner reduced involvement in day-to-day operations by 70% while the agency increased client retention and project profitability.

Account managers now handle client relationships confidently, project delivery improved with standardized processes, and the owner focuses on business development and strategic planning.

The team operates efficiently with clear accountability, and the business is positioned for continued growth.

Client Testimonials

Leaders report lower stress, improved focus, and increased productivity after coaching with Focal Point Edmonton. Here is what they say.

“We were lost working in the business and had no idea how to break out of the loop to grow our business. That's when we met Jeff McLarty at an event, and we resonated with him right from our very first conversation. Fast-forward a few months and after completing our first training, we now have a much clearer idea of how to navigate forward, track our results, and plan for scaling the business. He helped us to define a clear structure to our business and gave visibility on what was missing. Beyond being a great business coach, Jeff is also a wonderful human being. Thank you, Jeff!”

“I had the pleasure of working closely with Jeff during his contract with Qdot Technology. I can say with confidence that he is a great addition to any organization. He is diligent, professional, insightful, and highly adept at strategic thinking. As a technology development company, having someone with his business acumen involved was very helpful in refining our vision for the future. If our paths cross again in the future, I would not hesitate to work with him.”

“Jeff did a great time management workshop for our non-profit organisation! He was able to tailor the content for our needs and was great to work with. Highly recommend.”

“Jeff is absolutely wonderful to work with. He is a wealth of information and was able to tailor each session to my needs. He helped me with practical strategies to lead and grow my organization, theoretical backgrounds for team-building and task development, and provided supportive mentorship as I applied the things I learned. He is calm, engaging, well prepared, and a very enjoyable person to be around. I highly recommend Jeff as a business coach. Both I and my organization have benefited from working with Jeff. Thank you so much, Jeff!”

Get a plan that scales execution

Avoid another quarter of busy work and thin results.
Build the plan, run the cadence, and move faster with less stress.