Business Coaching for Established Business (16-25 Employees) in Edmonton
Growing fast, sometimes too fast.
You’ve successfully built a thriving organization, and while acquiring new customers is no longer your primary concern, maintaining order and efficiency among your growing team is. This phase marks an exciting achievement—your company is growing organically, without the constant struggle for survival.
However, new challenges emerge. The operational systems that worked for 10 people are now strained with 20.
Communication suffers, quality becomes inconsistent, and you find yourself reacting to problems rather than preventing them. Without adaptation, rapid growth could lead to internal disarray.
Why choose Focal Point Edmonton as your business partner?
We understand the unique challenges of mid-sized businesses because, in addition to our direct experience, we’ve also guided other owners through this critical transition.
We understand your need for more sophisticated systems without slipping into corporate bureaucracy—scalable processes that maintain your entrepreneurial agility.
We provide proven frameworks for organizational design, leadership development, and operational excellence that work for businesses your size.
You get strategic guidance from someone who understands both where you’ve been and where you’re going.
Common challenges facing established businesses
- Rapid growth has outpaced existing systems and processes
- Communication breakdowns between departments and management layers
- Inconsistent performance and quality standards across the organization
- Middle management exists but can lack clear authority and accountability
- Company culture is diluting as new hires don't understand core values
- Financial management and reporting systems can't keep up with complexity
- Owner still involved in too many operational decisions despite having a management team
This is where businesses either build the foundation for real scale or get stuck in the mud of broken systems. The systems you create now determine your next decade.
Jeff McLarty
How we work with established business owners
Organizational Design Consulting
Work with us to review your existing management structure, reporting relationships, and departmental organization to ensure your resources are properly aligned.
Often companies that reach this stage have several positions with “half jobs” that need realignment—is your bookkeeper still scheduling social media posts while you have a part-time marketing person on staff?
We can serve as your unbiased wide-angle lens on how your organization is structured.
Leadership Team Development
Intensive coaching for your management team to develop the leadership skills, communication abilities, and decision-making frameworks needed to run departments independently and effectively.
Systems Implementation Projects
Collaborate with us to design and implement the operational systems your business needs:
Performance management, communication protocols, quality control, and financial reporting that scales with growth.
Strategic Planning and Culture Alignment
Facilitated processes to clarify company vision, values, and strategic direction while ensuring your growing team understands and embodies your organizational culture.
Estabished business coaching success story
The Problems
An Edmonton manufacturing company had grown rapidly to 22 employees but was struggling with quality control issues, missed deadlines, and communication breakdowns between production, sales, and administration.
The owner was constantly putting out fires, department heads were making conflicting decisions, and newer employees didn’t understand company standards.
Despite strong revenue growth, profitability was declining due to rework, customer complaints, and operational inefficiencies.
The Solutions
Through organizational consulting, ownership restructured the management team with clear roles and decision-making authority, implemented standardized operating procedures across all departments, and established regular communication rhythms between functions.
With targeted training, the leadership team developed key management skills, created performance measurement systems, and established quality control processes that prevented problems rather than just fixing them.
The Results
Within 18 months, the company achieved consistent quality standards, reduced customer complaints by 80%, and improved on-time delivery to 95%.
Department heads now manage their areas independently with clear accountability, the owner focuses on strategic planning and business development, and profitability improved significantly despite continued growth.
The business now has the systems foundation to scale to 50+ employees without losing operational control.
Client Testimonials
Leaders report lower stress, improved focus, and increased productivity after coaching with Focal Point Edmonton. Here is what they say.
Get a plan that scales execution
Avoid another quarter of busy work and thin results.
Build the plan, run the cadence, and move faster with less stress.
